e-hub Assist - Emergency help

Emergency and other help

Urgent and emergency help

You can get urgent help by ringing your local mental health crisis team or going to the emergency department of your local hospital.

In an emergency, you can call an ambulance or other help on the emergency services number for your country:

24-hour helplines

There are also 24-hour phone lines if you need to get help and support or work out how best to support someone you are concerned about. These are free 24/7 services and can be used anonymously. You might also like to search for the websites of these services for further information and to access additional services – some also provide services online.

Australian helplines

  • Lifeline:13 11 14
  • Suicide call-back service: 1300 659 467
  • Kids Helpline: 1800 551 800 (for people aged 5–25 years)
  • Mensline: 1300 789 978

Helplines for other countries

To locate helplines in different countries, see the Befrienders website: www.befrienders.org

Different kinds of help are available

In Australia, information about different types of help and how to access help is available at BluePages Depression Information, beyondblue and The Blackdog Institute.

Information for the United Kingdom is available on the NHS website.

Information for the United States is available on the NIMH website.


Talking with a General Practitioner, School Counsellor or other health professional is a good start. You can find a GP through your local phone book or through online service locators. For Australian GPs, see the beyondblue website.